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CUSTOMER SERVICE

CONTACT & SUPPORT

If you have any questions, please feel free to contact us. If you need immediate service, please email at the address given below during the hours of Monday through Sunday 8 AM EST - 12 AM EST.

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CONTACT US

MON-SUN: 8am to 12am

CHAT WITH US

We are available:

MON-SUN: 8am - 12am

WE'RE ALWAYS HERE TO HELP, JUST FILL OUT THE FORM BELOW

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CONTACT SUPPORT

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FREQUENTLY  ASKED QUESTIONS

  • Q: How long does it take for Purposely SexC to ship my order?
    A: At Purposely SexC, we understand the excitement of receiving your new clothing items. That’s why we prioritize swift processing and shipping. Once your payment is received and cleared, our team will ensure your order is carefully packed and shipped out as quickly as possible. Generally, this means your order will be dispatched within 1-2 business days from the time of payment confirmation. You will receive a notification with tracking details once your order is on its way. Please note that shipping times may vary depending on your location and the shipping method selected at checkout. Thank you for choosing Purposely SexC for your fashion needs!
  • Q: Can I return a product purchased from Purposely SexC?
    A: At Purposely SexC, we strive to offer high-quality products and an exceptional shopping experience. However, due to the intimate nature of our clothing and to ensure the highest standards of hygiene, all sales are final. This policy means that we do not accept returns or exchanges on any purchased items. We recommend carefully reviewing product descriptions, sizes, and other details before making your purchase. Our customer service team is always available to assist you with any questions you may have before finalizing your order. Thank you for understanding our commitment to your safety and satisfaction.
  • Q: Will this item be restocked?
    A: At Purposely SexC, we understand how important it is to acquire your favorite fashion items. While some of our popular items may be restocked based on demand and availability, others may not return due to seasonal trends or limited edition releases. We recommend signing up for our newsletter or following us on social media to get the latest updates on restocks and new arrivals. If you have your eye on something, it's best to grab it while it's still available to avoid missing out!
  • Q: Does Purposely SexC collaborate with other brands or influencers?
    A: At the moment, Purposely SexC does not engage in collaborations with other brands or influencers. However, we are excited to explore potential future opportunities! Our focus right now is on providing our customers with unique and stylish clothing options that reflect our passion for fashion and individuality. Keep an eye on our social media and website for updates, as we are always looking for ways to grow and offer new, exciting experiences to our valued customers. Stay tuned!
  • Q: What type of shipping services are provided with my order at Purposely SexC?
    A: At Purposely SexC, we prioritize getting your fabulous new outfits to you as swiftly and securely as possible! For most orders, we utilize priority shipping through the USPS postal service, ensuring your items arrive promptly. However, if you need your fashion fix even faster, we've got you covered! We offer express or next-day delivery options at checkout through UPS and FedEx for an additional fee. Choose the shipping method that best fits your needs and get ready to strut your stuff in style!
  • Q: Does Purposely SexC design all of the clothing on their site?
    A: No, Purposely SexC does not design or take credit for any of the clothing on our site. We are a small business dedicated to showcasing and selling the last of the stock items and general inventory from a variety of different designers and brands. Our goal is to offer a diverse selection of high-quality clothing, providing our customers with unique and trendy fashion options from multiple sources.
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